Site not working in Edge? Check Tracking Prevention

Microsoft Edge blocks trackers itself, at three levels: Basic, Balanced (the default) and Strict. Strict in particular can break embedded content, sign-ins and some shopping sites.

Updated November 2026. Menus move around between versions: if a label is a little different, look for the closest match.

Signs it’s Tracking Prevention

Empty boxes where videos, social posts or widgets should be.
It works in another browser, or in Edge after switching Tracking Prevention to Basic.
It only breaks in InPrivate windows (Edge can use Strict there automatically).

Quick test: is it Tracking Prevention?

Click the lock icon (site information) at the left of the address bar.
Switch Tracking prevention for this site off.
Reload. If the page works, Tracking Prevention was the cause.

See what was blocked

The same site-information panel shows how many trackers were blocked; select it to see the list of domains. Look for a video host, comments service, payment provider or sign-in domain.

Fix it

For this site only: leave the per-site switch off. Your exceptions are in Settings → Privacy, search, and services → Tracking prevention → Exceptions.
Everywhere: if Strict breaks too much, Balanced blocks most trackers while keeping sites working.
InPrivate: the option “Always use Strict tracking prevention when browsing InPrivate” is on the same settings page.

Good to know